Privacy Policy

Last updated: July 16, 2026

Rocket Ship Tent ("we," "our," or "us") operates the website https://rocketshiptent.com. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from our site.

1. Personal Data We Collect

We collect various types of personal data to provide and improve our services to you. This may include:

• Contact Information: Name, email address, shipping address, billing address, phone number.
• Payment Information: Credit card numbers, debit card numbers, or other payment account details (processed securely by third-party payment processors). We do not store full payment card details on our servers.
• Transaction Information: Details about products purchased, order numbers, and purchase history.
• Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: Information about how you use our website, products, and services, including pages viewed, time spent on pages, clickstream data, and referring URLs.
• Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.

2. How We Collect Your Data

We use different methods to collect data from and about you, including:

• Direct Interactions: You may give us your identity, contact, and financial data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
  • Create an account on our website.
  • Place an order for our products.
  • Subscribe to our newsletter or marketing communications.
  • Enter a competition, promotion, or survey.
  • Give us feedback or contact us.
• Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
• Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources, such as analytics providers (e.g., Google Analytics), advertising networks (e.g., Meta, TikTok, Snapchat), and payment service providers.

3. Purpose of Data Collection

We use your personal data for the following purposes:

• Order Fulfillment: To process and deliver your orders, manage payments, fees, and charges, and collect and recover money owed to us.
• Customer Service: To provide customer support, respond to your inquiries, and manage your account.
• Marketing and Promotions: To send you marketing communications, newsletters, and promotional offers that may be of interest to you, where you have opted in to receive them.
• Website Improvement: To analyze website usage, improve our website, products, and services, and personalize your experience.
• Analytics: To understand how users interact with our website and to measure the effectiveness of our content and advertising.
• Ad Targeting: To deliver relevant advertisements to you on our website and third-party platforms.
• Security and Fraud Prevention: To protect our website and customers from fraud and unauthorized access.
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

4. Third-Party Services That Receive Data

We may share your personal data with the following categories of third-party service providers:

• Payment Processors: To securely process your payments (e.g., Stripe, PayPal). We do not store your full payment card details.
• Shipping Carriers: To deliver your orders (e.g., USPS, UPS).
• Analytics Providers: To monitor and analyze the use of our website (e.g., Google Analytics).
• Advertising Platforms: To manage and serve advertisements (e.g., Meta (Facebook/Instagram), TikTok, Snapchat).
• Email Marketing Services: To send newsletters and promotional emails.
• Customer Support Platforms: To manage customer inquiries and support.
• Fraud Prevention Services: To detect and prevent fraudulent transactions.

These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.

5. Cookie Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

• What are Cookies? Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
• Types of Cookies We Use:
  • Strictly Necessary Cookies: These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart, or make use of e-billing services.
  • Analytical/Performance Cookies: These allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality Cookies: These are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).
  • Targeting Cookies: These cookies record your visit to our website, the pages you have visited, and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
• Managing Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

6. Data Retention Period

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

For example, we typically retain order information for a minimum of 7 years for tax and accounting purposes. Marketing consent data is retained until you withdraw your consent.

7. Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

• Request access to your personal data (commonly known as a "data subject access request").
• Request correction of the personal data that we hold about you.
• Request erasure of your personal data.
• Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.
• Request restriction of processing of your personal data.
• Request the transfer of your personal data to you or to a third party.
• Withdraw consent at any time where we are relying on consent to process your personal data.
• Opt-out of marketing communications: You can opt-out of receiving marketing emails from us by following the unsubscribe link in those emails or by contacting us directly.

To exercise any of these rights, please contact us at support@rocketshiptent.com.

8. Children's Privacy (COPPA Compliance)

Our website is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal data from a child under the age of 13 without verification of parental consent, we take steps to remove that information from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us at support@rocketshiptent.com.

9. Contact Information for Privacy Inquiries

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: support@rocketshiptent.com

10. How Policy Updates Are Communicated

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.